Custom API & Backend Development Services for Seamless Integration
We build robust APIs and backend systems that seamlessly connect your applications, databases, and third-party services. From REST and GraphQL APIs to complex microservices architectures, our team delivers secure, scalable solutions with comprehensive documentation. Fixed pricing with transparent timelines, 12-month support included, and complete source code ownership.
API & Backend Development Services
API and backend development services encompass the complete process of designing, building, and deploying server-side systems that power applications and enable data exchange between software systems. This includes creating RESTful APIs, GraphQL endpoints, real-time WebSocket connections, and microservices architectures. Professional API development transforms disconnected systems into unified platforms, enabling businesses to automate workflows, integrate third-party services, and build scalable digital products. These services cover requirements analysis, architecture design, security implementation, performance optimization, comprehensive documentation, and ongoing maintenance.
Key Features
- RESTful and GraphQL API design following industry standards
- Microservices architecture for enterprise scalability
- Third-party system integration (CRM, ERP, payment gateways)
- Real-time data synchronization with WebSockets and webhooks
- Zero-trust security with OAuth 2.0, JWT, and encryption
- Comprehensive API documentation with OpenAPI specifications
- Performance optimization with caching and load balancing
- 24/7 monitoring and observability infrastructure
API Protocol Comparison
Different protocols serve different needs. We help you choose the right one for your project.
REST
The most widely adopted API architecture using HTTP methods and JSON.
Kelebihan
- Universal compatibility
- Easy to understand
- Great tooling
- Cacheable
Pertimbangan
- Over-fetching data
- Multiple requests needed
- No real-time support
Best For
Public APIs, CRUD operations, simple integrations, mobile apps
GraphQL
Query language that lets clients request exactly the data they need.
Kelebihan
- Precise data fetching
- Single endpoint
- Strong typing
- Self-documenting
Pertimbangan
- Steeper learning curve
- Complex caching
- Potential over-engineering
Best For
Complex data relationships, mobile apps, dashboards, data-heavy frontends
gRPC
High-performance RPC framework using Protocol Buffers for serialization.
Kelebihan
- Fastest performance
- Bi-directional streaming
- Strong contracts
- Code generation
Pertimbangan
- Browser support limited
- Requires Protobuf
- Harder to debug
Best For
Microservices, real-time systems, internal APIs, IoT
WebSocket
Full-duplex communication for real-time, bidirectional data exchange.
Kelebihan
- Real-time updates
- Low latency
- Persistent connection
- Push notifications
Pertimbangan
- Stateful connections
- Scaling complexity
- No built-in recovery
Best For
Chat apps, live dashboards, gaming, collaborative tools
Why Does Your Business Need Professional API Development?
Disconnected systems, security vulnerabilities, and integration failures cost businesses millions annually. Professional API development eliminates these risks and unlocks operational efficiency.
Integration Complexity Causing Project Failures
Most integration projects fail due to complexity, not technology. Point-to-point connections create spaghetti architectures that become unmaintainable. Without strategic planning and proper architecture, integration projects spiral into costly disasters that delay business initiatives.
70% of integration projects fail due to complexity and poor planning
— MuleSoft Connectivity Benchmark Report 2024
Security Vulnerabilities Exposing Your Data
API attacks have surged dramatically as businesses expose more endpoints. Organizations face hundreds of attacks weekly, with financial and healthcare sectors most targeted. Without proper security implementation, APIs become the weakest link in your security posture.
API attacks increased 333% year-over-year, averaging 850 attacks per organization weekly
— Salt Security State of API Security Report 2024
Poor Documentation Blocking Development
The most common complaint about APIs is inadequate documentation. Developers waste hours deciphering poorly documented endpoints, and unannounced API changes break integrations. This documentation debt slows development and increases maintenance costs.
65% of developers cite poor documentation as their primary API integration challenge
— Postman State of the API Report 2024
Systems That Cannot Scale with Growth
APIs designed for small-scale usage break down as traffic increases. Rate limiting triggers customer frustration, database queries slow to a crawl, and authentication systems fail under load. Without scalable architecture from the start, growth becomes a liability.
40% of businesses report scalability issues with existing API infrastructure
— Gartner API Management Survey
Monitoring Blindspots Causing Outages
When APIs fail, applications fail. Without proper monitoring and observability, teams discover issues from angry customers, not dashboards. Performance degradation goes unnoticed until it becomes a full outage, damaging reputation and revenue.
Average API downtime costs enterprises $5,600 per minute
— Gartner IT Downtime Cost Study
Post-Launch Abandonment by Developers
Many development agencies disappear after delivery, leaving you with undocumented code and no support. When third-party APIs change, integrations break, and you're left scrambling. Maintenance represents 50% of software lifecycle costs—often as a surprise.
50% of software lifecycle costs are maintenance-related
— McKinsey Software Development Report
What You Get from Our API & Backend Development Services
Comprehensive backend solutions with fixed pricing, security-first architecture, and 12 months of included support
REST & GraphQL API Development
We design and build APIs that developers love to use. Whether you need REST endpoints for traditional integrations or GraphQL for flexible queries, our APIs follow industry standards with clean architecture, consistent patterns, and comprehensive documentation.
- RESTful API design following OpenAPI 3.0 specification
- GraphQL implementation with Apollo Server
- Automatic API documentation generation
- Versioning strategy for backwards compatibility
System Integration Services
Connect your applications with any third-party system. We integrate CRMs, ERPs, payment gateways, shipping providers, accounting software, and custom platforms. Our strategic approach creates unified data flows, not brittle point-to-point connections.
- CRM integration (Salesforce, HubSpot, Zoho)
- Payment gateways (Stripe, PayPal, Midtrans, Xendit)
- ERP systems (SAP, Odoo, custom solutions)
- Real-time webhook and event-driven integration
Microservices Architecture
Build for scale from day one with microservices architecture. We design systems where each service handles one responsibility, can scale independently, and can be updated without affecting others. Perfect for growing businesses that need flexibility.
- Domain-driven design for service boundaries
- Container orchestration with Docker and Kubernetes
- Service mesh for inter-service communication
- Independent scaling and deployment per service
Real-Time Data Synchronization
Enable instant data updates across your systems with real-time synchronization. We implement WebSocket connections, webhook systems, and event streaming for applications that need immediate data consistency—from chat applications to live dashboards.
- WebSocket implementation for live updates
- Webhook systems for event-driven workflows
- Message queues for reliable async processing
- Event streaming with Kafka or Redis Streams
API Security & Authentication
Security is built into every layer of our APIs. We implement zero-trust architecture, industry-standard authentication, data encryption, and regular security audits. Our APIs are designed to withstand attacks while maintaining performance.
- OAuth 2.0 and JWT token authentication
- Multi-factor authentication support
- AES-256 encryption for data at rest and in transit
- Penetration testing and security audits included
Monitoring & Observability
Never be surprised by API issues again. We set up comprehensive monitoring with real-time dashboards, alerting systems, and logging infrastructure. Know about problems before your users do, and have the data to fix them quickly.
- Real-time performance dashboards
- Automated alerting for anomalies
- Distributed tracing for debugging
- Log aggregation and analysis
Technologies We Master
Modern, proven technology stack for building robust, scalable API infrastructure
Backend Frameworks
- Node.js
- Express.js
- NestJS
- Python FastAPI
- Go
API Protocols
- REST
- GraphQL
- gRPC
- WebSocket
- SOAP
Databases
- PostgreSQL
- MongoDB
- Redis
- Elasticsearch
- MySQL
Cloud & DevOps
- AWS
- Google Cloud
- Docker
- Kubernetes
- GitHub Actions
Our API Development Process
A structured methodology delivering secure, well-documented APIs on time and within budget
Discovery & Architecture
We analyze your integration requirements, existing systems, and business objectives. This phase defines API specifications, data models, security requirements, and integration architecture. We create a strategic plan, not just technical documentation.
- Integration requirements document
- API specification draft (OpenAPI format)
- Data model and entity relationships
- Security and compliance requirements
- Fixed timeline and budget agreement
API Design & Documentation
Before writing code, we design your API interface with developer experience in mind. You'll review endpoint designs, request/response formats, and authentication flows. Documentation is created alongside design, ensuring accuracy.
- Complete OpenAPI 3.0 specification
- API documentation draft
- Authentication flow diagrams
- Error handling standards
- Versioning strategy document
Backend Development
Our developers build your API and backend systems using agile methodology with regular demos. You'll have access to a staging environment to test endpoints as they're completed. We implement business logic, database operations, and external integrations.
- Core API endpoints implementation
- Database schema and migrations
- Business logic and validation
- Third-party service integrations
- Staging environment for testing
Security Implementation
Security is not an afterthought. We implement authentication, authorization, encryption, and protection against common vulnerabilities. Penetration testing identifies and addresses potential weaknesses before they become problems.
- Authentication system implementation
- Authorization and access control
- Data encryption configuration
- Security audit and penetration testing
- Vulnerability remediation report
Testing & Optimization
Comprehensive testing ensures your API performs under real-world conditions. We conduct functional testing, load testing, and integration testing. Performance optimization addresses bottlenecks before launch.
- Unit and integration test suites
- Load testing results and analysis
- Performance optimization report
- API response time benchmarks
- Edge case and error handling verification
Deployment & Support
We deploy your API to production infrastructure with comprehensive monitoring. Your team receives documentation, Postman collections, and training. Our 12-month support includes bug fixes, security updates, and assistance when third-party APIs change.
- Production deployment with CI/CD
- Monitoring and alerting setup
- Complete API documentation
- Postman collection and SDK samples
- 12-month support and maintenance
Trusted by Businesses Across Industries
Dipercaya oleh perusahaan terkemuka
APIs & Integrations We've Built
Real results from our API and backend development projects
Multi-System Business Integration
Manufacturing Distribution Company
Tantangan
A distribution company with 8 regional warehouses operated with disconnected systems: separate CRM, inventory management, accounting software, and e-commerce platform. Staff manually transferred data between systems, causing delays, errors, and lost orders.
Solusi
Built a central integration hub using Node.js and REST APIs connecting all systems. Implemented real-time inventory sync across warehouses, automated order routing based on stock levels and location, and unified customer data between CRM and e-commerce.
Hasil
Teknologi
“Before, our team spent half their day copying data between systems. Now everything syncs automatically. We've eliminated order errors and can fulfill faster than ever. The integration paid for itself in the first quarter.”
Robert Chen - Operations Director
Real-Time Analytics API Platform
SaaS Product Analytics Company
Tantangan
A product analytics startup needed to process millions of events daily from customer applications, provide real-time dashboards, and deliver insights through APIs. Their initial architecture couldn't handle the scale, causing data delays and customer complaints.
Solusi
Designed event-driven architecture with GraphQL API for flexible queries. Implemented Kafka for event streaming, Redis for real-time aggregations, and PostgreSQL for historical analysis. Built rate limiting and multi-tenant isolation for enterprise customers.
Hasil
Teknologi
“The new architecture handles 10x our previous load without breaking a sweat. Our enterprise customers are impressed by the speed, and we haven't had a single outage since launch. The team's expertise in event-driven systems was exactly what we needed.”
Jennifer Martinez - CTO
Unified Payment Gateway Integration
Multi-Channel Retail Platform
Tantangan
An e-commerce platform expanding to Southeast Asia needed to support multiple payment gateways (Stripe, PayPal, Midtrans, GrabPay, OVO) with unified reconciliation. Each gateway had different APIs, webhook formats, and reconciliation requirements.
Solusi
Built a payment abstraction layer that normalizes all gateway interactions. Implemented idempotent transactions, automatic retry logic, webhook processing with guaranteed delivery, and a reconciliation system that matches transactions across gateways.
Hasil
Teknologi
“Adding a new payment method used to take weeks of development. Now we can integrate a new gateway in 2 days using the abstraction layer. The reconciliation automation alone saves our finance team 30 hours monthly.”
David Tanaka - VP of Engineering
Transparent API Development Pricing
Fixed pricing with no hidden costs. Every package includes documentation, security implementation, and 12 months of support.
Starter
Single API projects, basic integrations, MVPs, and proof-of-concept development
- Single API with 5-15 endpoints
- REST or GraphQL implementation
- Basic authentication (API key or JWT)
- 1-2 third-party integrations
- PostgreSQL or MongoDB database
- OpenAPI documentation
- Basic rate limiting
- Cloud deployment (AWS/GCP)
- 12 months support & maintenance
- Delivery: 8-10 weeks
Business
Multi-system integrations, SaaS backends, and growing businesses needing robust APIs
- Multiple APIs with 20-40 endpoints
- REST and GraphQL as needed
- OAuth 2.0 with role-based access
- 3-5 third-party integrations
- Real-time features (WebSockets)
- Redis caching layer
- Comprehensive monitoring
- Load testing and optimization
- CI/CD pipeline setup
- 12 months priority support
- Delivery: 12-16 weeks
Enterprise
Complex integrations, microservices architecture, high-traffic systems, and regulated industries
- Microservices architecture
- 50+ endpoints across services
- Advanced security (MFA, encryption)
- Unlimited third-party integrations
- Event-driven architecture
- Message queues (Kafka/RabbitMQ)
- Container orchestration (Kubernetes)
- Compliance support (HIPAA, PCI, GDPR)
- Penetration testing included
- Dedicated technical architect
- 12 months comprehensive support
- Delivery: 18-24 weeks
All packages include: API documentation, security implementation, testing, deployment, source code ownership, and 12 months maintenance support
Frequently Asked Questions
Answers to common questions about our API and backend development services
Technical
Timeline
Security
Support
Documentation
Operations
Compliance
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